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Frequently Asked Questions

Find answers to common questions about using Rezzy.

General Questions​

What is Rezzy?​

Rezzy is a UK-based platform that connects performers (DJs, bands, comedians, etc.) with venues looking to book entertainment. It's free to use for both performers and venue managers.

How much does Rezzy cost?​

Rezzy is completely free to use. There are no subscription fees, booking fees, or hidden charges.

Is Rezzy only for the UK?​

Yes, Rezzy is currently focused on the UK entertainment scene. We use British spelling and UK currency (£) throughout the platform.

Can I use Rezzy on my phone?​

Yes! Rezzy is fully mobile-responsive and works great on smartphones and tablets. We don't have native apps yet, but the web version works perfectly in your mobile browser.

For Performers​

Can I change my @username handle?​

No, once you've chosen your handle, it cannot be changed. Choose carefully as this becomes your permanent rezzy.one/@username URL.

What types of performers can use Rezzy?​

Rezzy supports:

  • DJs (all genres)
  • Bands (all styles)
  • Solo artists
  • Comedians
  • Spoken word artists
  • Any other live performers

How do I get more bookings?​

  • Complete your profile 100%
  • Use high-quality photos
  • Apply to events that match your style
  • Respond quickly to invitations
  • Build relationships with venues
  • Keep your availability updated

Can venues see my rates?​

No, rates and fees are not displayed publicly. You can note them for your own reference, but pricing discussions happen directly with venues.

What happens when I apply to an event?​

Your profile is sent to the venue manager, who reviews all applications and selects performers. You'll be notified whether you're accepted or declined.

Can I perform at multiple venues?​

Absolutely! You can apply to and perform at as many venues as you like. There are no exclusivity requirements on Rezzy.

For Venue Managers​

Can I manage multiple venues?​

Yes, you can create and manage multiple venues from one account. Each venue has its own profile and events.

How do I add other managers to my venue?​

  1. Go to your venue settings
  2. Click "Add Manager"
  3. Enter their email address
  4. They'll receive an invitation to join

Can I create recurring events?​

Currently, you need to create each event individually. However, you can create multiple similar events for recurring nights.

How many performers can I book for one event?​

There's no limit! You can invite and book as many performers as your event requires.

What if a performer cancels?​

Performers can decline invitations or cancel bookings. You'll be notified immediately so you can find a replacement.

Account & Profile​

Can I be both a performer and venue manager?​

Yes! During onboarding, select "I'm both" and you'll have access to all features for both performers and venues.

How do I delete my account?​

Contact support through our Discord server or email [email protected] to request account deletion.

Can I make my profile private?​

Performer profiles are visible to venues by default. You can control whether your profile is publicly accessible via your unique URL.

I forgot my password. What do I do?​

Click "Forgot Password" on the login page and follow the instructions to reset it via email.

Technical Issues​

The site isn't loading properly​

Try these steps:

  1. Clear your browser cache
  2. Try a different browser
  3. Check your internet connection
  4. Disable browser extensions
  5. Contact support if issues persist

I'm not receiving email notifications​

  1. Check your spam/junk folder
  2. Add [email protected] to your contacts
  3. Verify your notification settings in your profile
  4. Contact support if emails still aren't arriving

Can I upload video to my profile?​

Currently, Rezzy supports image uploads only. You can link to videos on YouTube, Vimeo, or other platforms through your social links.

Bookings & Events​

How far in advance can I create events?​

You can create events as far in advance as you like. We recommend 2-4 weeks notice to give performers time to apply.

Can I message performers/venues directly?​

Direct messaging is coming in our next update! For now, communication happens through booking invitations and acceptances.

What if there's a dispute about a booking?​

Contact our support team through Discord and we'll help resolve any issues.

Are bookings legally binding?​

Rezzy facilitates connections between performers and venues. Any contracts or agreements should be handled directly between parties.

Privacy & Safety​

Is my data secure?​

Yes, we use industry-standard security measures to protect your data. See our Privacy Policy for full details.

Can I report inappropriate behaviour?​

Yes, please report any issues to our support team immediately through Discord or email.

Who can see my contact information?​

Your email and phone number are never publicly visible. Only venues you've confirmed bookings with can see your contact details.

Future Features​

Will you add payment processing?​

Payment integration is on our roadmap! For now, payments are handled directly between performers and venues.

When will messaging be available?​

Direct messaging between performers and venues is our next major feature, coming soon!

Will there be a mobile app?​

Native iOS and Android apps are planned for the future. The web version is fully mobile-optimised in the meantime.

Still have questions? Join our Discord community for instant help!